Contact Balfour Customer Service
Balfour Phone Numbers and Emails
Toll-Free Number:
-
(800) 225-3687
Balfour Emails:
How to Contact Balfour?
Most Popular Number:
| Total calls: 60 | Issues resolved: 10 | Last call: Mar 17, 2025 |
Balfour Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Balfour Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Balfour is 8002253687.
The average hold time is from 3 to 5 minutes. The longest wait times are on Friday, while the shortest are on Saturday and Sunday. The average call time is 11 seconds.
Be prepared for the call as Balfour may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Balfour Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Balfour is 8002253687.
The average hold time is from 3 to 5 minutes. The longest wait times are on Friday, while the shortest are on Saturday and Sunday. The average call time is 11 seconds.
Be prepared for the call as Balfour may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
People call Balfour mainly because of request for information, return/ replace, shipping and delivery.
50% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Balfour is collegerings@balfour.com. 25% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Balfour Website:
Balfour Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Ring Loss Protection Plan Dept.
P.O. Box 149056
Austin, TX 78714-9056
7211 Circle S. Road
Austin, TX 78745-6603
How Good is Balfour's Customer Service?
Summary of Balfour Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Balfour?
Request for Information Question:
- “Status of ring repair”
- “Check on repair status of returned ring that had been repaired with incorrect insignia.”
- “Appointment”
Shipping and Delivery Question:
- “Ring size”
- “Ring resizing”
- “Tracking my package”
Product/ Service Question:
- “Stone broke in class ring”
- “Purchase a ring”
Return/ Replace Question:
- “Replacement”
- “To receive guidance for a ring repair / replacement.”
- “Replace state championship ring”
Payments and Charges Question:
- “Payment”
Employment Question:
- “I haven't received my paycheck from 5/20/22”
Other Question:
- “Repair”
- “Grad photos”
- “College ring”
Compare Balfour Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
