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Contact Balfour Customer Service

Balfour Phone Numbers and Emails

Toll-Free Number:

  • 1 (800) 225-3687
Call customer service
Send Message

Balfour Emails:

Customer Service
High School Grad Products, Letterman, Rings - Championship, Rings - College, Rings - High School and Announcements - High School, Rings - Military, Rings - Repairs, Yearbooks - High School and College, Military Books
Legal
Privacy Inquiries
collegeannouncements@balfour.com
Announcements - College

Balfour Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Balfour Customer Service Rating
3.8 out of 5
Contact Method Distribution
79% phone, 21% email
Most Popular Balfour Phone Number
1 (800) 225-3687
Most Popular Balfour Email Address
collegerings@balfour.com
Average Hold Time
From 3 to 5 minutes
Average Calls duration
2 minutes
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Balfour?

Most Popular Number:

(800) 225-3687
Total calls: 61 Issues resolved: 10 Last call: Oct 7, 2025

There is a single toll-free Balfour customer service phone number available to contact for all matters, from help with graduation and class rings to yearbooks. The number 1-800-225-3687 is also active for inquiries about graduation products. Users consulting for warranty, repairs, returns, shipping, delivery, and legal matters can call the Balfour customer service number for efficient assistance between business hours. That would ensure quick responses and timely solutions to their problems.

The company has published the email address collegeannouncements@balfour.com for college announcements. Clients with queries about high school graduation products can write to hsgrad@balfour.com between business hours. The Balfour customer service email, jackets@balfour.com, is published to reach the letterman for issues and concerns. Those consulting for details regarding championships can email championship@balfour.com. For queries regarding college rings, collegerings@balfour.com is the email address. Users consulting for high school rings and announcements can email rings@balfour.com between Balfour customer service hours. For military concerns, military@balfour.com is the email address. Clients seeking repair services can write to repairhelp@balfour.com during customer support hours. To request yearbooks for high school, college, and military, email yearbooks@balfour.com. The company has also published the emails contact.us@balfour.com and help@balfour.com to contact for assistance with general issues and concerns. Lastly, privacy@balfour.com is the email for legal and privacy inquiries.

Balfour customer service is available to assist users via the toll-free helpline 24/7. Those consulting the business representatives for questions about college products can contact them Monday through Friday between 8:30 AM and 5:00 PM CST. The Balfour customer service hours to consult for military product queries are between 8:00 AM and 5:00 PM CST from Monday to Friday. Those consulting via the published emails can submit a request at any time. However, the business agents will always respond between the specified customer service hours.

The Balfour website's Contact page features the company's published emails, helplines, and the hours to contact different departments. Users can also visit the FAQs section on the same page to resolve general queries and concerns through self-assistance. The website also features links to the company's Facebook and Instagram profiles that customers can follow for information and updates. To request personalized assistance, use your Balfour login credentials to access your registered accounts or create one on the platform.

Customers unable to receive effective solutions to their problems online can consult Balfour in person at 1550 West Mockingbird Lane, Dallas, Texas 75235, United States, between business hours. Those who find it inconvenient to visit the headquarters can send a letter to the Balfour address Ring Loss Protection Plan Dept., P.O. Box 149056, Austin, TX 78714-9056. That would also ensure safe communication and better solutions to their problems. To consult the company office in person, arrive at 7211 Circle S. Road, Austin, TX 78745-6603, during customer service hours.

PissedConsumer Club

Contact Information

Balfour Website:

Balfour Help Center:

Corporate Office Address:

Balfour
1550 West Mockingbird Lane
Dallas, Texas 75235
United States

Other Info (opening hours):

Mailing Address:

Ring Loss Protection Plan Dept.

P.O. Box 149056

Austin, TX 78714-9056


7211 Circle S. Road

Austin, TX 78745-6603

More contact details

Summary of Balfour Customer Service Calls

61 TOTAL
CALLS
01:38 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Balfour?

Request for Information Question:

  • “I’m calling to check whether it is possible to get my school seal (The University of Chicago) on the side of my ring.”
  • “Status of ring repair”
  • “Check on repair status of returned ring that had been repaired with incorrect insignia.”

Shipping and Delivery Question:

  • “Ring size”
  • “Ring resizing”
  • “Tracking my package”

Product/ Service Question:

  • “Stone broke in class ring”
  • “Purchase a ring”

Return/ Replace Question:

  • “Replacement”
  • “To receive guidance for a ring repair / replacement.”
  • “Replace state championship ring”

Payments and Charges Question:

  • “Payment”

Employment Question:

  • “I haven't received my paycheck from 5/20/22”

Other Question:

  • “1963 Lafayette College class ring needs to be repaired”
  • “Repair”
  • “Grad photos”

Compare Balfour Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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